| Customer | Issue | Time |
|---|---|---|
| R. Lopez | Dryer not heating | 10:00a |
| Chen family | Fridge leaking | 1:30p |
| + 5 more | — | today |
First-visit fix rate is up 9 points and response time dropped from 3 hours to under an hour — fewer callbacks, more jobs closed same-day.
Bookings are flowing in clean — catch the ones that call after hours too. Add Missed Call Text-Back to recover calls the booking widget alone can't.