| Job | Tech | ETA |
|---|---|---|
| AC not cooling — emergency | Ray | 34 min |
| Annual tune-up | Sam | 1:00p |
| + 6 more | — | today |
Emergency response dropped from 3 hours to 34 minutes, and 61 maintenance plans were sold this month — recurring revenue on top of service calls.
Maintenance plans are selling well — keep members engaged between visits. Add Seasonal Reminder Engine for spring/fall tune-up campaigns.