Live Demo · Catalog

CircuitFix Computer Repair

Drop-off intake and repair-status updates run automatically instead of customers calling to check.

Every figure in this console is sample data, shown to demonstrate the interface. It is not real client data and not a performance claim.

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The problem

CircuitFix Computer Repair had customers calling daily just to ask if their laptop was ready.

Drop-off intake was handled on paper, and status updates only happened if a customer called in to ask.

Now drop-off intake and repair-status updates run automatically, so customers always know where their device stands.

Before

Drop-off intake handled on paper, easy to lose track of device details
Customers called repeatedly just to check repair status
Urgent repairs weren't flagged separately from routine ones
Data-recovery jobs proceeded without explicit customer approval

After

Drop-off intake captured digitally with full device and issue details
Customers get automatic text updates at each repair stage
Urgent tickets flagged and triaged ahead of routine repairs
Data-recovery jobs require an automatic backup approval prompt first

Live system

Dispatch

CircuitFix Computer Repair — Dispatch Queue

Ticket #2291 — R. Marsh

Laptop won't boot, suspected drive failure

medium

Ticket #2293 — T. Osei

Cracked phone screen

low

Quoting

CircuitFix Computer Repair — Instant Quote

Diagnostic fee

$40

Screen replacement (phone)

$120

Data recovery

$200

Estimated Total$0

Also Possible

What else CircuitFix Computer Repair could automate

Not built into this demo yet — shown so you can imagine the bigger system.

Repair Status Text Updates

Texts customers automatically at each repair stage.

Backup Reminder for Data Jobs

Prompts customers to approve backup before risky repairs.

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