Terms of Service

These Terms of Service ("Terms") are an agreement between you ("you", "client") and Nouman Sadiq, trading as noumansadiq.com ("we", "us", "the service"). By purchasing, paying a deposit for, or using any service listed on this site, you agree to these Terms.

Contact: info@noumansadiq.com · +1 (929) 939-4060 (WhatsApp preferred).

Custom business automation systems designed and built to specification for a specific business. Deliverables vary by project and are agreed in writing before the requirements call is completed. Common examples include booking systems, dispatch queues, quote builders, review and referral systems, client portals, and internal dashboards.

The demo systems at noumansadiq.com/demo/* and noumansadiq.com/dashboards/* are illustrative previews. They are not the finished product delivered to any client and are not licensed for redistribution.

Engagements begin with a free 30-minute call, after which a single fixed price is quoted. The whole-office core build is $6,500 (USD), or $500 per part on a $1,500 setup base (USD) for a smaller start; additional modules are quoted individually, and larger multi-part systems are quoted as one fixed price. All prices displayed on this site are estimates; the final price is locked in writing after the requirements call.

A 25% deposit of the estimated project total is required to reserve a place in the build queue. An optional +10% expedite fee jumps the queue. Payments are made through a payment request or invoice issued via Payoneer, our payment provider. Card details are entered on Payoneer's own page — we never see or store payment card details.

The deposit pays for a clickable mockup of the client's operation built from the requirements given; the client's written approval of that mockup, together with a payment schedule, forms the written scope before further work. Ongoing hosting or maintenance plans, when purchased, bill on a real recurring cycle stated in plain language at the point of signup, and can be cancelled by request at any time; unused time is prorated.

Refund terms are detailed in the Refund Policy and summarised here for convenience: the 25% deposit is fully refundable if, after the requirements call, either party determines this isn't the right fit. Once written scope is agreed and work has begun, the deposit is credited toward the project and non-refundable except at our discretion.

Once a written scope is signed, we agree to:

• Build the specified system to the agreed scope.
• Deliver a working system to the timeline agreed in writing (a core build typically takes about three weeks from written scope; larger systems carry the timeline stated in their scope).
• Test the delivered system against the requirements before handover.
• Provide reasonable support for defects for 30 days after handover, at no additional cost.

The client agrees to:

• Provide the information, access, and content needed to build the system (business details, brand assets, sample data, third-party account access where required).
• Respond within a reasonable timeframe to requests for input during the build; extended delays may push out the delivery date proportionally.
• Pay agreed milestone amounts on the schedule set in writing.
• Use the delivered system only for the client's own business purposes and not to resell, sublicense, or redistribute it as a competing product.

On full payment for a project, the client owns the delivered system for use in the client's own business. Underlying reusable components, frameworks, libraries, patterns, or code snippets developed as part of our general practice remain our intellectual property and may be reused across projects and clients. Third-party libraries and open-source components remain governed by their own licences.

Demo systems shown at noumansadiq.com/demo/* and noumansadiq.com/dashboards/* are provided for evaluation only and remain our property.

Business systems run on infrastructure we maintain, which is what the monthly Care subscription pays for, and the client retains ownership of client-generated data, exportable at any time. On termination, we will provide a reasonable data export at no additional cost. Client-owned hosting (Website Build service and similar) means we deliver the system and the client hosts it on their own account; in that case the client is responsible for hosting, backups, and infrastructure availability.

Non-public business information exchanged during the build (revenue figures, customer lists, internal processes) is treated as confidential and is not shared outside of what is required to build the system. Public case studies and screen samples referencing a client's business are published only with the client's written consent.

We warrant that delivered systems will substantially conform to the written scope for 30 days after handover. Outside of that, deliverables are provided "as is". To the maximum extent permitted by law, our aggregate liability for any claim arising from these Terms or the service is limited to the amount paid by the client for the specific project giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.

Either party may terminate a project with written notice. On termination before scope completion, work delivered up to the termination date is invoiced pro-rata against the agreed schedule; any remaining deposit balance not covered by work performed is refunded. Ongoing hosting or maintenance subscriptions can be cancelled at any time by written request; service continues through the end of the current billing cycle.

These Terms, and any agreement formed under them, are governed by the laws of the jurisdiction in which the provider is established, as stated on any invoice issued. Any dispute that is not settled by the good-faith discussion described below is to be resolved by binding arbitration or by the competent courts of that same jurisdiction.

The specific governing jurisdiction is named in full on every invoice we issue, and is available on request at any time before a payment is made.

If something goes wrong, the first step is a conversation. Email info@noumansadiq.com and we will work in good faith to resolve it directly — in practice this settles almost everything, and quickly.

If a dispute cannot be resolved that way within 30 days, both parties agree to attempt resolution through neutral mediation or arbitration, in the jurisdiction stated above and on terms agreed between them in writing at that time, before commencing any formal proceedings. Nothing in this section limits either party's right to seek urgent relief to protect confidential information or intellectual property.

Nothing in these Terms limits any non-waivable consumer or statutory right you have under the law of your own country of residence.

We may update these Terms from time to time. Changes take effect from the "Last updated" date at the top of this page. Material changes to Terms that affect an active project are communicated in writing to affected clients before taking effect.