Live Demo · HVAC
Coolflow HVAC — Dispatch & Booking System
Every inbound call gets booked or dispatched automatically — urgent no-cool calls in July never wait for a callback.
The problem
Coolflow HVAC was losing no-cool emergencies to a 40-minute callback window.
In peak summer, calls came in faster than the office could return them, and a customer with no AC wasn't going to wait 40 minutes to hear back. Twelve missed calls a week meant twelve customers calling a competitor instead. This system dispatches urgent jobs in minutes and lets routine maintenance book itself online.
Before
- –Average response time to an inbound call was 40+ minutes
- –12 missed calls a week, mostly during peak heat
- –No way to tell an emergency no-cool call apart from a routine tune-up
- –Maintenance bookings only happened during office hours
After
- ✓Average response time down to 4 minutes
- ✓Missed calls at 0 — every call is captured and routed
- ✓Jobs are triaged by urgency the moment they come in
- ✓61% of bookings now happen online, including after-hours
Live system
Live Dashboard
Coolflow HVAC
23
Jobs dispatched today
+6 vs avg
4 min
Avg response time
was 40+ min
0
Missed calls
was 12/week
61%
Booked online
after-hours included
Dispatch
Coolflow HVAC — Dispatch Queue
R. Patel
No cool — AC not turning on
T. Nguyen
Annual maintenance
L. Brooks
Strange noise from unit
D. Chavez
Thermostat replacement
Booking
Coolflow HVAC
Maintenance Visit
Also Possible
What else Coolflow HVAC could automate
Not built into this demo yet — shown so you can imagine the bigger system.
Seasonal Tune-Up Blaster
Auto-fills the slow season with maintenance-plan reminders.
Technician Route Optimizer
Sequences the day's jobs by location automatically.
Get this built for your business
Same system, skinned and configured for Coolflow HVAC. See your price estimate, queue position, and start date instantly — a 15% deposit locks in your spot and is credited in full toward your project.
Refundable if, after a quick call, it's not the right fit. Want it sooner? You can expedite for a small additional fee.